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Level 2
Level 2 | Autocare Technician | Apprenticeship
COURSE OVERVIEW
An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part of a national chain or operated by a regional/local independent group/owner. An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.
The Auto-care Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills. They must be able to work as part of a team but also operate independently, understand how their centre operates from a commercial perspective and how their actions contribute to business results, whilst maintaining a high standard of workmanship.
Please Note: This Standard does not on its own qualify apprentices to work on air-conditioning systems. Employers who require apprentices to work on air-conditioning systems must also provide the F-Gas qualification
FURTHER INFORMATION
Individual employers will set their own selection criteria for applicants. It is however recommended that candidates can demonstrate an interest in the occupation as well as an ability to work in an organised and methodical way to identify and solve problems; also demonstrate an ability to communicate both orally and in writing.
Apprentices without level 1 English and maths will need to achieve this level and take the test for level 2 prior to taking their apprenticeship end-point assessment. For those with an education, health and care plan or legacy statement, the English and maths minimum requirement is Entry Level 3 and British Sign Language qualification is an alternative to English qualifications for whom this is their primary language.
Career and progression
After successful completion of this course you could progress your career within the Engineering industry or onto a higher level qualification.
Why choose an apprenticeship?
As apprenticeships are now offering routes to degree-level qualifications they have become an increasingly preferred career option.
It’;s an organic/natural career choice as apprentices are often offered a permanent, full-time position by their employer once training is completed.
Certain business sectors offer excellent career potential and the opportunity to earn very competitive salaries.
As an apprentice, you get to work alongside experienced staff who will help you to develop job-specific skills -; and earn a wage at the same time. Earn while you learn.
Many employers hold Apprenticeships in high regard because they offer real industry experience.
A successful Apprenticeship provides you with a qualification and the skills you need for your job.
Multiple assessment methods, including ongoing written and practical assignments, working towards the End Point Assessment (EPA) as the final stage of your course. Assessment methods can vary depending on the nature of your apprenticeship.
There is no cost to an apprentice.
If you are an employer employing an apprentice over the age 21 (without an EHCP) then you are likely to pay 5% towards the training cost.
If you are an employer with an Apprenticeship levy (i.e. your payroll exceeds £3 Million) then you will pay in full from your levy account.
For more information on this Apprenticeship or other Apprenticeships we offer, please contact our friendly Apprenticeship team on 01243 812948 or email apprenticeships@chigroup.ac.uk